Privacy Policy

QUILL & CUE PRIVACY POLICY

UPDATED AND EFFECTIVE NOVEMBER 16, 2020

This Privacy Policy describes VCHA, LLC DBA Quill and Cue and Quill & Cue’s (hereafter “VCHA,” “us,” “we,” or “our”) privacy practices regarding the collection, use, and disclosure of your Personal Data through the Quill & Cue Site (the “Site”).

Data Privacy:

Protecting the security and privacy of your Personal Data is very important to VCHA. We hope the policy outlined below will help you understand what Personal Data may be collected, how that data may be used and safeguarded, and with whom the data may be shared by VCHA.

Data:

Through the Site, VCHA will not directly collect any Personal Data about you (“Personal Data” as used herein, is any data that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked to, a particular individual, such as your name, billing address, shipping address, telephone number, e-mail address, and/or credit card information), unless you voluntarily choose to provide it (such as by registration, sign-up, survey, or order placement), or unless otherwise required or allowed by applicable laws and regulations. We may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.  From time to time, we may collect Personal Data about you indirectly from sources other than through our own Site. The information that we collect from various sources may be combined.  We will only use Personal Data when conducting or managing our business, when the law allows us to in our performance of a contract, or in a legitimate interest. When you access our Site, we may automatically (that is, not by registration) collect non-personally identifiable information (such as IP address, type of Internet browser and operating system used, domain name of the internet Site which directed you to our Site, number of visits, average time spent on the Site, pages viewed, etc.). We may use this data and share it with our affiliates or third parties to monitor the attractiveness of our Site, improve the performance or content, tailor content for you, or for other marketing or business purposes. 

You have the right to consent to or remove consent to VCHA collecting your Personal Data.  You have the right to be informed as to what Personal Data has been collected. You have the right to erasure of your Personal Data and if you want to erase your Personal Data, and we do not have a legal reason to continue to process and hold it, please contact us at: hello@quillandcue.com.

Sharing:

We do not sell Personal Data about our Site users, without their prior authorization. However, we may disclose information about you (i) if we are required to do so by law or legal process; (ii) to law enforcement authorities or other government officials; (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity; and (iv) when conducting and managing our business and/or other legitimate interests. We may share your Personal Data, or other information provided by our Site users, with service providers, vendors, and third-parties (collectively “third-parties”). These third-parties may have their own privacy policies and practices. We have no control over, and assume no responsibility for, the privacy policies and practices of any third-parties.  

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the Personal Data you have provided through the Site in a manner that is consistent with this Privacy Policy.

Cookies:

When you view our Site, we may store some data on your computer or device in the form of a “cookie” to recognize automatically your computer or device the next time you visit. By visiting our Site, you consent to the placement of cookies in your browser and device in accordance with this Privacy Policy. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your device or computer hard drive, to block all cookies, or to receive a warning before a cookie is stored. If you do decide to block cookies, you may not be able to take advantage of all of the Site features. To the extent that our Site does collect Personal Data about an individual’s online activities, the Site may, in our discretion, be configured to allow collection of such Personal Data over time and across different Internet sites.

Security:

VCHA takes reasonable security precautions to protect our users’ Personal Data that we collect on our Site from unauthorized access, use, and disclosure. However, VCHA cannot guarantee that our security precautions will prevent every unauthorized attempt to access, use, or disclose your Personal Data.

Links:

Our Site may contain links to other websites. Please be aware that VCHA is not responsible for the privacy practices of third-party websites. We encourage our users to be aware when they leave our Site and to read the privacy policies of any website you visit that may collect Personal Data.

Child Data Privacy:

Our Site is not intended for use by those under the age of 18. We do not intentionally collect the Personal Data of children. If you believe a child’s Personal Data has been collected, please contact us at: hello@quillandcue.com

Changes:

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our online information practices. Changes to this Privacy Policy are effective at the time they are posted to the Site, and your continued use of the Site after posting will constitute acceptance of, and agreement to be bound by, those changes.

Contact Us:

If you have any questions or comments about this Privacy Policy or if you would like us to update the information we have about you or your preferences, please contact us by writing us at: hello@quillandcue.com

Residents of California:

We collect information that may identify, describe, relate to, reference or be associated with a particular California consumer. We provide the following disclosures in compliance with the CCPA of 2018. In the preceding twelve (12) months, we may have collected “personal information” described in Cal. Civ. Code §1798.80(e) (herein “personal information”) in the following categories:

  • Names
  • Postal addresses
  • Internet protocol addresses and country
  • Email addresses
  • Telephone numbers
  • Bank and credit card account numbers and information (e.g., expiration date of card, card type/brand of card, origin of card)
  • Currency
  • Amount of payment
  • Statement descriptor of the payment
  • If the charge was in live mode
  • Risk score
  • Type of payment and/or payment method
  • Payment ID, Customer ID, Balance transaction ID, and Payment ID method
  • Commercial information regarding personal property purchased, purchasing histories and tendencies
  • Internet search and browsing history, including a consumer’s interaction with a particular website or application

We may also obtain personal consumer data from the following sources:

  • Directly from consumers
  • From consumers’ activity on Quill & Cue’s Site
  • From a device’s Internet Protocol address
  • From social media and other third-party websites
  • From vendors and service providers

Our commercial and business purposes for collecting information may include, but are not limited to:

  • Tracking consumer use patterns
  • Detecting and defending against security breaches or cyber attacks
  • Auditing client interactions
  • Targeting and determining the quality and effectiveness of marketing efforts
  • Customizing customer experiences
  • Performing customer service
  • Undertaking internal research
  • Order intake, processing, and fulfillment
  • Marketing and marketing research
  • Promoting and advertising our business, products, and services

In the previous twelve (12) months we may have disclosed one or more of the following types of data belonging to California consumers:

  1. Identifiers
  2. Categories of “personal information” described in Cal. Civ. Code §1798.80(e)
  3. Internet or electronic network activity
  4. Geolocation data
  5. Inferences drawn from “personal information”

We may also use “personal information” from California consumers for commercial purposes such as attracting customers to buy goods and services. We may share your “personal information” with service providers, vendors, and third-parties (collectively “third-parties”). These third-parties may have their own privacy policies and practices. We have no control over, and assume no responsibility for, the privacy policies and practices of any third-parties. 

In the previous twelve (12) months, we have not sold the “personal information” of California consumers.

Your rights under California law:

  • You have the right to request that we send you the following information:
    • The categories of “personal information” we have collected about you personally
    • The categories of sources from which we have collected “personal information” about you
    • Our commercial or business purposes for collecting “personal information”
    • The categories of third parties with whom “personal information” was shared
    • Specific pieces of “personal information” we have collected about you
  • You have the right to ask us to delete “personal information” we have collected about you.
  • You have the right not to be discriminated against. If you exercise your rights under California law we will not: deny you goods or services, provide you a different quality of goods or services, charge you different prices for goods or services than we charge the general public.

If you are a California resident and have requests regarding your rights, please contact us at: hello@quillandcue.com, 3109 West 50th Street #103, Minneapolis, MN 55410, (612) 547-8848.

We are only able to respond to verified requests, so we may take reasonable steps to verify your identity. Any information provided for identity verification will not be used for any other purpose.